Gorge

Job Detail

Account Manager
Experience: 2-4years Bangalore

Responsibilities

  • Complete responsibility of portfolio of campaigns – P&L target achievement, Account management
  • Regular Monitoring of performance and optimization of campaigns owned
  • Work directly with Advertisers and provide excellent customer service resulting in high satisfaction levels, retention of key accounts through relationship building
  • Collaborating with multiple functions including Sales, Analytics, Publisher Development, Engineering, Product Management and Accounting
  • Liaising with Analytics team
  • Proactively engaging with team to understand the existing model and new feature introduction in detail
  • Provide inputs to analytics team from Ops team on new requirements
  • Work on analytical model based on inputs of reporting manager and analytics team
  • Working with Product Management and Engineering to ensure smooth feature roll out and issue resolutions

Requirements

  • Willing and able to take full ownership of clients and their questions/issues
  • Strong written and verbal communication skills
  • Able to interact comfortably with both clients and other internal departments
  • Ability to work well independently, under pressure, and with tight deadlines as well as be highly responsive to clients
  • Results oriented with great attention to detail
  • Creative, independent problem solver
  • Knowledge of 3rd party advertising tags
  • Strong process, organizational and time management skills
  • Knowledge of CRM applications and Microsoft Excel/spreadsheets
  • Basic understanding of working of Analytical and predictive models

Nice to have / Willing to learn:

  • General knowledge of ad networks and the online advertising industry
  • 2 years in Internet/online advertising industry
  • Success in fast-paced environments